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Billing
How many Members, Observers and Collaborators can I have in my tiered-pricing account?
How do I upgrade or downgrade? How can I cancel my account?
I'm on the $14 per person per month plan and I don't want to change to a tiered pricing plan. What are my options?
I need to downgrade or archive my account.
I'm on the $14 per person per month plan and would like to consider switching to the tiered pricing plan. What will change?
I changed my tiered pricing plan mid-billing cycle. Can you help me understand my invoice?
I'm on the $14 per person per month plan. Can I add or remove users like before?
When will I be billed?
What is your refund policy?
What credit cards do you accept? Can I pay using PayPal, Dwolla or Bitcoin?
Does Sprint.ly offer annual plans?
How can I change the credit card on file?
Do you offer educational or non-profit discounts?
How can I transfer ownership of an account?
What is the difference between a Members, Observers and Collaborators?
How much does it cost each month?